Step 1: Request a return/exchange via DM or Email and provide us with your order number, detailed reason for the return, and images of the damage if there is any.
Step 2: Our customer service or sales representatives will authorize your request and send you the address to ship your item(s) back.
Step 3: All returned items will be inspected when we receive them to check if they qualify for a return.
*N/B: items that will not be approved for a return: stock orders that have been altered, worn, washed, damaged, or are not in their original packaging.
Step 4: Once your return is accepted, we will process a refund to your original payment account or ship the item(s) you requested to you within 3-5 business days.
